I want to tell users' stories.
From listening to people's experiences,
I want to learn what matters to them and understand the context of their problems.
To look at data and ask:
What are the possibilities here?
And turn discoveries into actionable insights that help design and improve products and services.
UX research is a critically investigative and creative process for me. In my work, I strive to communicate clearly, concisely, and with empathy.
understanding user engagement
the intersection of content design and ux writing